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    Longhand AI Atlas

    The step-by-step companion to your AI Tune-Up and personalized AI Roadmap. Start with the gaps you identified, then follow the matching how-to guides.

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    1. 00

      Start

      Prepare the workspace

      An approved Claude or ChatGPT workspace with browser access, one connector, Sea of Demand, and a bounded Chief of Staff test.
    2. 01

      Core

      Complex Prompting Made Easy

      A reusable Chief of Staff Skill with a visible reasoning method.
    3. 01A

      Deep dive

      From source to finished artifact

      A traceable work product created from an approved file.
    4. 02

      Core

      Pick the Right Work for AI

      A defensible Job selected from real recurring work.
    5. 02A

      Deep dive

      Decision lab: RICE → TDAR → DMP

      A ranked opportunity, measurable result, and reviewable decision record.
    6. 03

      Core

      Pick the Best AI Tool for the Job

      A tool decision tied to the work, evidence, access, and risk.
    7. 03A

      Platform path

      Configure the tools you actually use

      A platform-specific setup with tested permissions and fallbacks.
    8. 04

      Core

      Control AI Agents

      A reviewed agent run with bounded access and a human stop rule.
    9. 04A

      Advanced

      Safe builds and agent handoffs

      A reviewable build or two-agent handoff with evidence at every boundary.
    10. 05

      Core

      Improve AI Agents

      A measurable loop that changes the next run.
    11. 05A

      Deep dive

      Package and share the Skill

      A tested, versioned, portable Skill another person can use.
    12. 06

      Governance

      Safety & Governance

      A documented boundary, impact review, owner, and escalation path.
    13. 07

      Evidence

      Program evidence portfolio

      Four connected work products showing what you can repeat and improve.

    Core capability 1 of 5

    Complex Prompting Made Easy

    Start with
    An approved AI workspace, a low-risk work example, and a person who can review the result.
    You will leave with
    A reusable Chief of Staff Skill that turns a vague request into a grounded result a person can review.

    Set the boundary before the context

    One boundary covers data, access, and action

    Write one rule that covers approved data, allowed actions, and the person who approves consequences.

    ChatGPT settings open to Data controls, including model improvement, shared links, and data export controls.
    Find the data controls in your approved AI workspace before adding work information. Your organization's policy, not this example screen, determines the right settings. Open the image to inspect the full-size capture.
    Claude settings open to privacy controls.
    Review the live privacy controls in the approved account before entering work information. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Confirm that the AI account and workspace are approved for the kind of work you will test.

    2. 2

      List the sources the Skill may use and the sensitive information it must never access.

    3. 3

      Choose the first-run authority: Read or Draft. Name the person who must approve Change, Send, or Publish.

    4. 4

      Paste the registered boundary prompt below into the Skill or project instructions and replace every bracketed field.

    Copy and customize

    Chief of Staff boundary

    For this Chief of Staff Skill, use only [APPROVED SOURCES]. You may [READ] and [DRAFT]. Ask [PERSON] before you [CHANGE, SEND, OR PUBLISH]. Never access [SENSITIVE INFORMATION]. Record the sources, output, and human decision so the run can be reviewed.

    What you should see

    A short boundary that names approved sources, forbidden data, allowed actions, the reviewer, and the evidence retained from a run.

    Check before moving on

    • Every source is specific enough to identify.
    • Consequential actions require a named person.
    • The first run cannot quietly expand from reading to acting.

    Stop rule: Stop before entering work data if the account, retention settings, or sharing policy is unclear.

    If this step fails
    • No approved work account: practise with a fictional calendar and synthetic tasks.
    • No clear policy: stop before adding data or a connection and ask the owner what is permitted.

    Give the Skill standing context

    The Chief of Staff needs the context you use to make decisions

    Create one inspectable home for the Chief of Staff and add only the context that changes how it should decide or write.

    ChatGPT Create project dialog with fields for a project name and default memory.
    A dedicated Project can keep one workflow's instructions, approved files, and reviewed examples together. Open the image to inspect the full-size capture.
    ChatGPT Personalization settings with style controls and a Custom instructions field.
    Standing instructions are one possible home for reusable context. A project or Skill is usually easier to inspect when the workflow grows. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Create a project, Skill, or equivalent reusable workspace named Chief of Staff.

    2. 2

      Add your role, remit, voice, decision filters, current priorities, collaborators, and leadership improvements.

    3. 3

      Remove background detail that will not change a decision or the finished brief.

    4. 4

      Ask the AI to summarize the standing context and flag anything ambiguous before you use it.

    Copy and customize

    Standing context for the Reusable Skill

    Role & remit: I am [name], [title] at [company]. I [scope, P&L, who reports to me, who I report to].
    Voice: I write in [style]. I do not say [list].
    Decision filters: When I decide, I ask [3–5 filters].
    Current priorities: My top three this quarter are [items].
    People model: My closest collaborators are [names and one line each].
    What I am improving: [two leadership behaviors].

    What you should see

    A reusable context block that is concise enough to inspect and specific enough to change the first draft.

    Check before moving on

    • Priorities and decision filters are current.
    • A teammate could tell which details affect the work.
    • No confidential detail appears without a clear need and approval.
    If this step fails
    • Too much context: keep only information that changes priority, tone, boundaries, or approval.
    • Context will change often: keep volatile priorities in a separate, dated section.

    Add a method, not a demand for hidden reasoning

    Atomic Reasoning Protocol

    Give the Chief of Staff a repeatable way to choose between solving and teaching, then judge the observable result.

    Claude settings with the Instructions for Claude field containing the Adaptive Reasoning Protocol.
    Paste the protocol into the reusable instructions field, then save the change before testing it. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Add the registered Adaptive Reasoning Protocol to the reusable instructions.

    2. 2

      Give the AI one small analysis task and one small explanation task.

    3. 3

      Check that the response structure changes with the request type and that the final answer is supported.

    4. 4

      Keep only the protocol language that improves the result; do not treat reported reasoning as proof of correctness.

    Copy and customize

    Adaptive Reasoning Protocol

    Use the Adaptive Reasoning Protocol. Classify the request first.
    
    SOLVING, ANALYZING, OR DEBUGGING: Atom of Thought
    State the logical components. Check independence. Verify each one. Synthesize the verified result.
    
    EXPLAINING, LEARNING, OR TEACHING: Feynman Loop
    Use a concrete analogy. Flag confusion. Ask questions that reveal gaps. Compress the result into a teachable snapshot.
    
    BOTH
    Solve first. Then explain.

    What you should see

    A method that produces a decomposed analysis when solving and a plain-language teaching snapshot when explaining.

    Check before moving on

    • The response matches the request type.
    • The conclusion can be checked independently.
    • The method does not override the source or authority boundary.
    If this step fails
    • The answer is verbose: ask for the verified conclusion and the evidence that supports it.
    • The answer is still wrong: return to the source, boundary, or definition of done instead of adding more reasoning language.

    Define the finish line

    How might we VERB OUTCOME within BOUNDARIES, based on SOURCES

    Turn the vague request into one outcome-first sentence before choosing any more tools.

    Do this

    1. 1

      Start with “How might we” to keep the problem open long enough to define it.

    2. 2

      Choose a precise verb such as compare, prioritize, draft, or design.

    3. 3

      Describe the observable outcome and the boundary that must remain true.

    4. 4

      Name the approved sources that should ground the work.

    What you should see

    One sentence in the form: How might we VERB OUTCOME within BOUNDARIES, based on SOURCES?

    Check before moving on

    • The verb describes work the AI can actually perform.
    • The outcome is reviewable rather than aspirational.
    • The sources and non-negotiable boundary are explicit.
    If this step fails
    • The outcome sounds like a topic: ask what a reviewer should receive when the work is finished.
    • The prompt names no evidence: pause and identify a trusted source before running it.

    Run the before-and-after test

    Build the first version of your Chief of Staff Skill

    Compare one vague request with the first version of the reusable Skill using the same low-risk Job.

    Claude conversation showing a prompt with a requested outcome, context, and example tone, followed by a three-sentence draft.
    A concrete outcome, context, and example give the reviewer something specific to accept or correct. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Run your original vague request and save the result without polishing it.

    2. 2

      Run the improved request with standing context, approved sources, boundaries, and a review standard.

    3. 3

      Compare the two results for grounding, completeness, boundary compliance, and reviewer effort.

    4. 4

      Record what improved and what still requires human judgement.

    Copy and customize

    Complete the decision-rights brief

    How might we define decision rights for [workflow] so [role] can achieve [observable outcome] without bypassing human approval for [critical actions], based on [company policy, process documentation, role ownership, and recent examples]?

    What you should see

    Two comparable outputs and a short note explaining which concrete changes made the second one easier to review.

    Check before moving on

    • Important claims trace to the supplied sources.
    • The result respects the stated authority.
    • A reviewer can see what done means without guessing.
    If this step fails
    • The outputs look the same: strengthen the outcome, source, or review standard one at a time.
    • The result invents context: require links or citations and ask it to mark unknowns explicitly.

    Teach the next run

    Reviewed examples teach the Skill what good looks like

    Turn one accepted correction into a reviewed example instead of restarting from scratch.

    Do this

    1. 1

      Mark the parts of the result that worked and name the specific changes required.

    2. 2

      If the response is confusing, use the reset prompt before deciding what to edit.

    3. 3

      Save the accepted version as GOOD_EXAMPLES with a note about why it is acceptable.

    4. 4

      Update the reusable instructions only when the correction should apply to future runs.

    Copy and customize

    Reset prompt

    Explain these changes and what they mean in plain language. Assume I’m new to the topic.

    What you should see

    A first Reusable Skill containing standing context, an outcome, boundaries, approved sources, and one reviewed example.

    Check before moving on

    • The example was reviewed by a person who understands the Job.
    • The correction is specific enough for the next run to imitate.
    • You can explain why the improved result is better.
    If this step fails
    • Feedback is vague: point to the exact sentence or omission and state the desired change.
    • A one-off preference is becoming a permanent rule: keep it in the run instead of the Skill.

    Decision point

    Can another authorized person reuse the Skill and explain why its result is better than the vague request?

    Yes: carry the artifact into the next capability. Not yet: return to the failed check and change one thing.

    Optional steps 01A

    Turn one approved file into a finished, reusable artifact.

    Open the source-to-artifact lab
    01

    Step 1

    Give Claude one of your own files

    Claude attachment menu with Add files or photos selected from the plus button.
    Send the source and the request together. Claude needs both to do useful work.

    Do this

    1. 1

      Choose a low-risk file, such as meeting notes, a public report, or a sample document.

    2. 2

      Click the plus in the message box and choose Add files or photos.

    3. 3

      Attach the file and send the review prompt below with it.

    4. 4

      Check at least two details against the source. Correct anything missing or unsupported.

    Copy and customize

    File-review prompt

    Read the attached meeting notes and pull out:
    
    1. Decisions that were made
    2. Action items, owners, and deadlines
    3. Blockers
    4. Unanswered questions
    
    If the notes do not say, write "Not stated." Do not fill in the gaps.

    Done whenClaude used the file's actual contents, and you checked the answer against the source.

    02

    Step 2

    Turn the answer into an Artifact

    Claude Artifacts library with a New artifact button and saved creations.
    The Artifact keeps the deliverable separate from the conversation you used to make it.

    Do this

    1. 1

      In the chat with your file, ask Claude to turn the findings into a polished one-page Artifact.

    2. 2

      If no Artifact appears, open Settings → Capabilities and confirm Code execution and file creation is on.

    3. 3

      Ask for one change you can see, such as moving decisions to the top or shortening the introduction.

    4. 4

      When it is ready, use Copy or Download.

    Copy and customize

    Artifact prompt

    Turn these findings into a polished one-page Artifact.
    
    Put decisions first, followed by action items, blockers, and unanswered questions.
    
    Make it easy to scan. Do not add anything that is not in the source.

    Done whenYou created an Artifact, changed it through the chat, and copied or downloaded the finished result.

    03

    Step 3

    Save the work as a reusable workflow

    Claude Projects gallery with a New project button and existing project cards.
    Keep each Project focused on one kind of work. The context stays cleaner, and the results get better.

    Do this

    1. 1

      Open your calendar for this week. If Google Calendar is connected, start a new chat and give Claude permission to use it for this exercise.

    2. 2

      No calendar connection? Take a screenshot of your week. Crop or hide anything sensitive you cannot share, then upload it with Add files or photos.

    3. 3

      Send the brainstorming prompt below. Ask Claude for three to five jobs backed by evidence from your week, not generic ideas.

    4. 4

      Pick one recurring, low-risk job with repeatable inputs and an output you can review. That is your Agent Skill candidate: the instructions, inputs, tools, examples, and quality checks needed to do the job again.

    5. 5

      Open Projects in the sidebar and create one named for the job. If you want to use the practice example as-is, call it Weekly Update. Projects are available on free accounts, with a limit on how many you can create.

    6. 6

      Add one example you like and paste the Project instructions below. Replace the Weekly Update details with your job, or keep them for practice.

    7. 7

      Add one fresh input and run the reusable workflow prompt. Replace the meeting-notes and team-update details with your job, or keep them for practice.

    8. 8

      Review the result. Save the strongest version as your good example, then update the instructions with anything Claude should repeat next time.

    Copy and customize

    Calendar-to-Agent-Skills brainstorm

    Look at my calendar for this week. What recurring jobs to be done could we turn into Agent Skills?
    
    Give me three to five ideas. For each one, point to the calendar evidence, name the repeatable input and output, and explain why it is a good candidate.

    Copy and customize

    Project instructions

    Purpose: Turn meeting notes into a clear weekly team update.
    Audience: My team. They need the important stuff quickly.
    Output: Keep it under 300 words. Use decisions, progress, blockers, and next steps as the sections.
    Quality bar: Make it direct, specific, and easy to scan. Use my saved example as the style reference.
    Safety: Never invent an owner, deadline, or decision. If the source does not say, write "Not stated."

    Copy and customize

    Your first reusable workflow

    Turn these meeting notes into a short weekly update for my team.
    
    Before you write, ask me up to three questions about the audience, format, and what matters most.
    
    Create the update as an Artifact. Keep it under 300 words and use these sections:
    - Decisions
    - Progress
    - Blockers
    - Next steps

    Done whenYou found at least three calendar-backed jobs, chose one low-risk Agent Skill candidate, and built a Project with instructions, source material, a finished output, and a good example for next week.

    Carry forwardSave the source set, the finished artifact, and the verification notes inside the same Chief of Staff workspace.

    Core capability 2 of 5

    Pick the Right Work for AI

    Start with
    The Reusable Skill from Capability 1 and one approved calendar week, export, or redacted screenshot.
    You will leave with
    One recurring, valuable, low-risk Job selected from real calendar evidence and added to the Chief of Staff Skill.

    Begin with work evidence

    The Job defines what the tool must do

    Define the recurring progress before discussing products or features.

    Do this

    1. 1

      Open one real week and mark repeated preparation, coordination, follow-up, or review work.

    2. 2

      For each pattern, name the trigger, input, output, and person who reviews it.

    3. 3

      Exclude work that is rare, undefined, or too consequential for a first run.

    What you should see

    A short evidence list describing where recurring work appeared and what a useful result would look like.

    Check before moving on

    • Each candidate points to a real event or artifact.
    • The output can be reviewed by a named person.
    • No candidate depends on a tool choice yet.
    If this step fails
    • Everything looks unique: group events by the progress they require, not by meeting title.
    • The week is atypical: inspect a second week before ranking.

    Ask for evidence, not ideas

    Your calendar shows where the work repeats

    Use the calendar audit to surface three to five candidate Jobs without allowing the AI to fabricate examples.

    Claude attachment menu showing options for files, screenshots, projects, GitHub, Skills, Connectors, research, and web search.
    Use an approved export, file, screenshot, or connection. Choose the narrowest source path that can support the Job. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Choose an approved calendar connection, export, file, or redacted screenshot.

    2. 2

      Paste the registered calendar-audit prompt and specify the exact week.

    3. 3

      Inspect every proposed Job against the source and remove anything the calendar does not support.

    4. 4

      Add a reviewer and risk note to each surviving candidate.

    Copy and customize

    Chief of Staff calendar audit

    Review one week of my calendar. Find 3 to 5 recurring Jobs a Chief of Staff agent could prepare, coordinate, follow up, or review.
    
    For each, give evidence, trigger, approved input, reviewable output, reviewer, and risk. Favor frequent, valuable, low-risk work. If access is unavailable, ask for a redacted screenshot. Do not invent examples.

    What you should see

    Three to five candidate Jobs, each with evidence, trigger, approved input, reviewable output, reviewer, and risk.

    Check before moving on

    • Every candidate cites visible calendar evidence.
    • The proposed output moves a real Job forward.
    • The source path stayed within the approved boundary.
    If this step fails
    • The tool cannot read the calendar: use a redacted screenshot or export.
    • The AI gives generic ideas: instruct it to delete any item without direct evidence.

    Describe the progress

    Capture three to five Jobs from the evidence

    Rewrite each candidate as a Job to Be Done and make the current workaround visible.

    Do this

    1. 1

      Write: When [situation], I want to [progress], so I can [result].

    2. 2

      Add the frequency, input, output, owner, current workaround, value, and risk.

    3. 3

      Remove solution language such as a vendor, model, or automation from the Job statement.

    What you should see

    Three to five comparable Job statements that describe progress and a visible result.

    Check before moving on

    • The situation creates a recurring need.
    • The progress is clear without naming a solution.
    • The result explains how a person will know the Job moved forward.
    If this step fails
    • The Job is too broad: narrow it to one trigger and one reviewer-visible output.
    • The Job is a feature request: ask what progress the person needs even if that feature did not exist.

    Rank, then challenge the weak assumption

    Four questions identify a strong first Job

    Compare each Job on frequency, value, feasibility, and risk, then ask another person what evidence is weakest.

    Do this

    1. 1

      Give each Job a simple relative rating for frequency, value, feasibility, and risk.

    2. 2

      Write one evidence note beside every rating instead of relying on a number alone.

    3. 3

      Rank the Jobs and ask a partner which assumption they would lower, test, or reject.

    4. 4

      Revise the ranking when the evidence changes.

    What you should see

    A ranked candidate list with evidence notes and one challenged assumption for the leading Job.

    Check before moving on

    • The ranking can be explained without the score labels.
    • Risk includes people, trust, money, operations, and compliance.
    • The first Job is feasible with today's inputs and review path.
    If this step fails
    • Everything ranks the same: compare the weakest evidence and highest consequence first.
    • The top Job is high-risk: choose a narrower read-or-draft slice for the first run.

    Update the evolving artifact

    Add one clear Job to the Chief of Staff Skill

    Add the selected Job to the Chief of Staff Skill as a compact operating brief.

    Do this

    1. 1

      Record the trigger that starts the Job.

    2. 2

      List the approved sources and the exact output the reviewer should receive.

    3. 3

      Choose Read, Draft, Change, or Send or Publish and name the person who approves consequences.

    4. 4

      Add the evidence that made this Job rank first and what would cause you to revisit the choice.

    What you should see

    A Selected Job inside the Chief of Staff Skill with trigger, sources, done, authority, reviewer, and ranking evidence.

    Check before moving on

    • The Job came from real evidence.
    • Done is observable by another person.
    • The first-run authority is no broader than the Job requires.
    If this step fails
    • The reviewer cannot tell whether it is done: add an output format and acceptance criteria.
    • The Job needs unavailable data: select the next ranked Job or create an approved manual input.

    Decision point

    Can you show evidence that this Job repeats, produces a reviewable result, and deserves the first controlled AI run?

    Yes: carry the artifact into the next capability. Not yet: return to the failed check and change one thing.

    Optional steps 02A

    Rank the Job, define the result, and record the decision.

    Open the RICE → TDAR → DMP steps

    4 steps

    RICE for AI Priorities

    Open standalone course
    01

    Step 1

    Use the equation consistently

    Do this

    1. 1

      Use the equation: RICE score = (Reach × Impact × Confidence) ÷ Effort.

    2. 2

      Reach: count affected people, events, or workflow runs in one shared time period. Do not compare monthly reach with annual reach.

    3. 3

      Impact: estimate effect on the shared result. Intercom's example scale is 3 massive, 2 high, 1 medium, 0.5 low, and 0.25 minimal.

    4. 4

      Confidence: discount the estimate based on evidence. Intercom's example scale uses 100% high, 80% medium, and 50% low; enter the equation as 1, 0.8, or 0.5.

    5. 5

      Effort: estimate total person-time across implementation, data preparation, review, testing, training, governance, and maintenance using one shared unit.

    Copy and customize

    Set the comparison rules

    Create a RICE scoring guide for these AI workflow candidates. First choose one reach period, one impact scale tied to the same result, a confidence scale based on evidence quality, and one effort unit that includes implementation and human review. Do not score the candidates until the units are explicit.
    
    Candidates: [paste]
    Leave with
    • RICE scoring guide
    • Shared units and period

    Done whenYou can write the equation, explain every factor, and identify inconsistent time periods, confidence formats, or effort units before calculating.

    02

    Step 2

    Make the evidence visible

    Do this

    1. 1

      Attach a source and observation date to reach: workflow logs, transaction counts, support volume, or another traceable record.

    2. 2

      Tie impact to the TDAR result and state whether the estimate comes from experiments, comparable cases, user evidence, or judgment.

    3. 3

      Set confidence after reviewing the evidence, not after seeing the desired score. Lower confidence when reach, impact, or effort is weakly supported.

    4. 4

      Estimate effort across all contributors and recurring operating cost, including human review and exception handling.

    5. 5

      Label unknowns and record the cheapest evidence that could narrow them before a build.

    Copy and customize

    Audit the input evidence

    Audit this RICE table before calculating. For each factor, identify the source, date, unit, assumption, and uncertainty. Recommend a confidence level only after reviewing the evidence. Include full implementation and operating effort. Do not invent missing data.
    
    RICE table: [paste]
    Leave with
    • Evidence ledger
    • Revised confidence values
    • Unknown-reduction plan

    Done whenEvery factor has a source or labeled assumption, and the confidence value reflects the weakest decision-relevant evidence rather than optimism.

    03

    Step 3

    Challenge the ranking

    Do this

    1. 1

      Identify the least certain or most decision-sensitive factor for the top candidates.

    2. 2

      Recalculate a plausible low and high case. If Candidate B effort rises from 2 to 4 person-weeks, its score falls from 75 to 37.5 and Candidate A becomes first.

    3. 3

      State whether the ranking is stable, fragile, or tied and what evidence would reduce the important uncertainty.

    4. 4

      Apply constraints outside RICE: strategic fit, safety, legal or policy restrictions, dependencies, capacity, equity, and the cost of failure.

    5. 5

      Do not use RICE to launder a prohibited or unsafe option into consideration; remove ineligible candidates before ranking or explicitly gate them.

    Copy and customize

    Run sensitivity analysis

    For the top two RICE candidates, identify the most uncertain decision-relevant inputs. Calculate plausible low and high cases, state whether the ranking is stable or fragile, and recommend either decide now or gather specific evidence first. Apply safety, policy, dependency, capacity, and strategic constraints separately from the score.
    
    Table and evidence: [paste]
    Leave with
    • Low/base/high cases
    • Stability judgment
    • Constraint gate
    • Next evidence action

    Done whenYou tested at least one plausible change, classified ranking stability, and documented constraints that the numeric score cannot decide.

    04

    Step 4

    Produce your independent ranked decision brief

    Do this

    1. 1

      Choose at least three recurring workflow candidates tied to one result and reach period.

    2. 2

      Define the scales and units before scoring. Attach a source or assumption to every input.

    3. 3

      Calculate the scores and show the equation for each candidate. Check that confidence is entered as a decimal.

    4. 4

      Run a plausible sensitivity case for the top two candidates and apply eligibility constraints.

    5. 5

      Select the next candidate to test, defer, reject, or investigate. Explain what evidence would reverse the decision and save the complete brief.

    Copy and customize

    Independent RICE brief template

    # RICE AI Workflow Decision Brief
    
    ## Shared result and scoring rules
    [Result, reach period, impact scale, confidence rule, effort unit]
    
    ## Candidate table
    | Candidate | Reach + source | Impact + evidence | Confidence + rationale | Full effort + basis | RICE score |
    |---|---:|---:|---:|---:|---:|
    
    ## Calculations
    [Show each substitution into (R × I × C) ÷ E]
    
    ## Sensitivity analysis
    [Low/base/high case for the top two; stable, fragile, or tied]
    
    ## Eligibility and constraints
    [Safety, policy, authority, dependencies, capacity, strategic fit]
    
    ## Decision
    [Test, defer, reject, investigate, or choose an alternative; explain why]
    
    ## Evidence that would reverse the decision
    [Specific evidence and how it would change an input or constraint]
    Leave with
    • Three-candidate RICE table
    • Sensitivity analysis
    • Ranked decision brief

    Done whenYou saved a three-candidate RICE brief with formulas, units, sources, assumptions, sensitivity, constraints, decision, and reversal evidence.

    4 steps

    TDAR — The Results Formula

    Open standalone course
    01

    Step 1

    Start with the five fields

    Do this

    1. 1

      Result: name the business or service outcome as a number, rate, time, quality measure, or observable state—not as 'use AI.'

    2. 2

      Baseline: identify the current value, source, period, and conditions so the later comparison is meaningful.

    3. 3

      AI contribution: state the bounded part of the workflow the system will perform or assist.

    4. 4

      Human contribution: state the judgment, approval, relationship, accountability, or exception handling that remains human.

    5. 5

      Remeasurement: set the date, sample, owner, and comparison rule before the experiment begins.

    Copy and customize

    Draft the five fields

    Help me draft a TDAR Results Brief for this recurring workflow. Ask for one missing fact at a time. Do not invent a baseline. Use these fields: measurable result, current baseline and source, bounded AI contribution, accountable human contribution, and remeasurement date/sample. End with a section called 'Evidence still missing.'
    
    Workflow: [describe it]
    Current evidence: [paste or say unknown]
    Leave with
    • Five-field TDAR draft
    • Missing-evidence list

    Done whenYou can explain all five fields in plain language and point to a result that could change even if the AI tool stayed the same.

    02

    Step 2

    Build a baseline you can defend

    Do this

    1. 1

      Choose a result measure already connected to the work: cycle time, first-pass accuracy, corrections, throughput, cost, satisfaction, or another operational measure.

    2. 2

      Name the source, period, sample size, exclusions, and unit. Preserve the raw record or a reproducible query when permitted.

    3. 3

      Record companion measures that could reveal displacement, such as faster drafting paired with more review corrections.

    4. 4

      If evidence is unavailable, say 'baseline unknown' and specify a collection window. Do not turn an assumption into a historical fact.

    Copy and customize

    Audit the baseline

    Audit this proposed AI baseline. Separate observed facts from estimates, identify comparability problems, and list the minimum data needed before a result claim is credible. Do not fill missing values.
    
    Proposed baseline: [paste]
    Planned result: [paste]
    Leave with
    • Baseline record
    • Quality guardrail
    • Collection plan for unknowns

    Done whenYour baseline includes a value or explicit unknown, source, period, sample, unit, exclusions, and at least one quality guardrail.

    03

    Step 3

    Separate AI contribution from human accountability

    Do this

    1. 1

      Walk the workflow step by step and identify which inputs the AI may access and which actions it may propose or perform.

    2. 2

      Mark human judgment at the step where significance, truth, risk, relationship, or professional authority is decided—not only at the end.

    3. 3

      State what deterministic checks or source verification must pass before the human review.

    4. 4

      List external changes the system may not make without explicit approval, including sending, filing, publishing, purchasing, deleting, or changing a system of record.

    Copy and customize

    Map the contributions

    Map this workflow into three columns: bounded AI contribution, accountable human contribution, and deterministic validation. For each external or high-impact action, add the required approval and a stop condition. Do not assume the AI has authority.
    
    Workflow: [paste steps]
    Leave with
    • Contribution map
    • Approval rules
    • Stop conditions

    Done whenEvery material workflow step has an accountable AI, human, or deterministic-system contribution and an explicit approval rule for external effects.

    04

    Step 4

    Produce your independent TDAR brief

    Do this

    1. 1

      Choose a recurring workflow with an authorized practice context. If you cannot use workplace information, use the provided incident-report case with different targets and justify the changes.

    2. 2

      Complete all five TDAR fields and attach or describe the baseline source. Label every estimate and unknown.

    3. 3

      Add one quality, safety, or customer guardrail that prevents apparent improvement from hiding a worse outcome.

    4. 4

      Write continue, revise, and stop decision rules for the remeasurement date.

    5. 5

      Self-check the brief for outcome value, evidence quality, reliability, safety, and reflection. Save the artifact for later assessment preparation.

    Copy and customize

    Independent TDAR brief template

    # TDAR Results Brief
    
    ## Workflow and decision
    [What recurring work is being considered, and what decision will this experiment inform?]
    
    ## Measurable result
    [Measure, target, unit, population, and time period]
    
    ## Baseline
    [Current value or 'unknown'; source; period; sample; exclusions; guardrail]
    
    ## Bounded AI contribution
    [Authorized inputs, work performed, outputs, and prohibited actions]
    
    ## Accountable human contribution
    [Judgments, reviews, approvals, and owner of consequences]
    
    ## Remeasurement
    [Date, sample, comparison method, continue/revise/stop rules]
    
    ## Evidence still missing
    [Facts that must be collected or verified]
    
    ## Reflection
    [Which assumption is most likely to change the decision?]
    Leave with
    • Independent TDAR Results Brief
    • Self-check
    • Saved evidence location

    Done whenYou saved a TDAR brief another reviewer can inspect without asking what the result, baseline, contribution boundaries, evidence, or remeasurement rule means.

    5 steps

    The Decision-Making Process

    Open standalone course
    01

    Step 1

    Use the five-part decision record

    Do this

    1. 1

      Big What: write the consequential decision that must be made now—build, test, defer, reject, or choose another path.

    2. 2

      Why: state the result, evidence, urgency, and strategic reason that make the decision worth attention.

    3. 3

      What: define the workflow, users, inputs, outputs, boundaries, and finish line precisely enough to evaluate.

    4. 4

      How: describe the smallest credible operating model, including people, AI surface, data, deterministic checks, effort, and permissions.

    5. 5

      What If: expose uncertainty, failure modes, alternatives, stop conditions, and what evidence would change the decision.

    Copy and customize

    Open the decision record

    Help me open a DMP decision record for this AI opportunity. Ask one question at a time in this order: Big What, Why, What, How, What If. Separate observed evidence from assumptions. Always include the current/manual process as a possible alternative. Do not recommend a build until every section has enough evidence to review.
    
    Opportunity: [describe]
    TDAR result: [paste]
    Leave with
    • Five-part DMP draft
    • Evidence-versus-assumption list

    Done whenYou can distinguish the decision itself from the evidence, proposed scope, operating model, and uncertainty around it.

    02

    Step 2

    Make the Big What and Why decision-grade

    Do this

    1. 1

      Write the decision as one sentence with a verb, object, boundary, and timing: for example, 'Run a four-report pilot of source-grounded incident drafting; do not automate approval or publishing.'

    2. 2

      Connect the Why to the TDAR result and baseline. Identify which evidence is observed, estimated, or missing.

    3. 3

      State why the decision is needed now and what happens if no change is made.

    4. 4

      Define the smallest reversible commitment that can answer the important uncertainty before a larger build.

    Copy and customize

    Stress-test Big What and Why

    Review this Big What and Why. Identify vague verbs, hidden scope, unsupported urgency, missing baseline evidence, and irreversible commitments. Rewrite it as the smallest reversible decision that can test the most important uncertainty.
    
    Big What: [paste]
    Why: [paste]
    TDAR: [paste]
    Leave with
    • Decision sentence
    • Evidence table
    • Smallest reversible commitment

    Done whenA reviewer can identify the exact decision, why it matters, what evidence supports it, and which unknown the next step is meant to resolve.

    03

    Step 3

    Define the bounded What and credible How

    Do this

    1. 1

      Define the user, trigger, authorized inputs, produced artifact, downstream consumer, and explicit non-goals.

    2. 2

      Choose the simplest AI surface that can access the required information and perform only the authorized actions.

    3. 3

      Add deterministic checks for schemas, totals, required fields, citations, or invariants where exactness is testable.

    4. 4

      Place human judgment and approvals at the relevant steps and include their real time in the effort estimate.

    5. 5

      Describe failure handling, evidence capture, and how the workflow returns to a known state.

    Copy and customize

    Build the operating model

    Turn this proposed scope into a bounded operating model. Use sections for user and trigger, authorized inputs, AI work, deterministic validation, human judgment, external actions and approvals, failure handling, evidence retained, non-goals, and full effort. Flag any permission or ownership assumption.
    
    Proposed What/How: [paste]
    Leave with
    • Bounded scope
    • Operating model
    • Full-effort estimate inputs

    Done whenThe operating model accounts for the full workflow, including data, people, permissions, validation, exceptions, evidence, and maintenance—not only the prompt or agent.

    04

    Step 4

    Use What If to make uncertainty actionable

    Do this

    1. 1

      List the assumptions most capable of changing the decision: demand, data quality, permissions, reliability, review capacity, harm, cost, or adoption.

    2. 2

      For each, define an observable signal and the earliest safe point at which it can be detected.

    3. 3

      Specify continue, revise, pause, and stop responses with an accountable person for the decision.

    4. 4

      Compare at least one non-AI or lower-complexity alternative and the option to keep the current process.

    Copy and customize

    Turn risks into decision rules

    Convert these What If concerns into a table with assumption, evidence, early signal, consequence, continue/revise/pause/stop rule, accountable human, and alternative. Add the current/manual process as a comparator. Avoid generic risks without detection or response.
    
    Concerns: [paste]
    Leave with
    • Decision-changing uncertainty table
    • Alternatives
    • Stop and escalation rules

    Done whenYour What If section contains decision-changing uncertainties, observable signals, response rules, owners, and credible alternatives.

    05

    Step 5

    Produce and defend your independent decision record

    Do this

    1. 1

      Choose a candidate workflow and define the immediate decision. Use a synthetic or de-identified case when authorization is limited.

    2. 2

      Complete Big What, Why, What, How, and What If with facts, assumptions, alternatives, and source references separated.

    3. 3

      Select build, bounded test, defer, reject, or non-AI alternative. Explain why the rejected options are weaker under the current evidence.

    4. 4

      Add the evidence that would reverse the decision and the date or event that triggers reconsideration.

    5. 5

      Save the DMP record beside the TDAR brief for the planned Opportunity Diagnosis assessment.

    Copy and customize

    Independent DMP template

    # DMP Decision Record
    
    ## Big What
    [Exact decision, boundary, and timing]
    
    ## Why
    [TDAR result, baseline evidence, urgency, observed facts, assumptions]
    
    ## What
    [User, trigger, workflow, inputs, outputs, finish line, non-goals]
    
    ## How
    [People, AI surface, data, deterministic checks, permissions, review, effort, failure handling]
    
    ## What If
    [Decision-changing uncertainties, signals, continue/revise/pause/stop rules, owners]
    
    ## Alternatives compared
    [Current process, non-AI option, lower-complexity AI option, proposed option]
    
    ## Decision and rationale
    [Build, bounded test, defer, reject, or alternative]
    
    ## Evidence that would reverse this decision
    [Specific evidence]
    
    ## Reconsideration trigger
    [Date or event]
    Leave with
    • Independent DMP record
    • Alternative comparison
    • Decision-reversal evidence

    Done whenYou saved a complete DMP record with a reversible decision, evidence, alternatives, uncertainty, stop rules, and reconsideration trigger.

    Core capability 3 of 5

    Pick the Best AI Tool For the Job

    Start with
    The Selected Job, its source, required action, definition of done, risk, and reviewer from Capability 2.
    You will leave with
    A supported Tool Decision for the selected Job, including the model, access, authority, and evidence that would change the choice.

    Choose where the work should happen

    Four places AI can do the work

    Place the Job in Chat, inside an existing tool, an agent workspace, or browser action before comparing vendors.

    Claude Cowork introduction showing a folder picker for handing off a complex task.
    An agent workspace can coordinate several steps across approved files and tools. Access to a folder does not grant authority to act outside the Job. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Decide whether the work is one question, one deliverable, a multi-step objective, or a recurring outcome.

    2. 2

      Identify where the trusted context already lives.

    3. 3

      Choose the simplest work surface that can produce the defined output.

    What you should see

    One starting surface with a short reason tied to the size and location of the work.

    Check before moving on

    • The surface matches the unit of work.
    • The source can be reached through an approved path.
    • A lighter option was considered before a more agentic one.
    If this step fails
    • The distinction is unclear: run a manual Chat or file-based test before moving to an agent workspace.
    • The work spans tools but the outcome is still vague: return to the Job Brief before adding integrations.

    Use requirements that survive vendor changes

    Four questions narrow the tool choice quickly

    Compare options using the size of the work, data location, required action, and risk ownership.

    Do this

    1. 1

      Write one requirement for each of the four rubric questions.

    2. 2

      Eliminate tools that cannot reach the approved source or complete the required action.

    3. 3

      Eliminate paths that require more authority than the first run allows.

    4. 4

      Compare the remaining choices on quality, review effort, and recoverability.

    What you should see

    A short comparison based on Job requirements rather than a feature inventory.

    Check before moving on

    • Every criterion traces to the Job Brief.
    • The comparison includes a viable fallback.
    • The chosen path can be tested without a consequential action.
    If this step fails
    • Feature lists are driving the choice: restate the trigger, source, output, and authority first.
    • No option satisfies the Job: narrow the first-run slice or keep the work manual.

    Separate reach from authority

    The tool must reach the source without exceeding its authority

    Inspect the exact connection and permission policy before treating a tool as viable.

    ChatGPT Plugins settings showing installed tools and a permissions control.
    Inspect the permission policy for every connected tool. Start with asking or read-only behavior when the product supports it. Open the image to inspect the full-size capture.
    Claude Connectors panel showing available tools and per-tool permission controls.
    Open the connector settings, select one approved source, and inspect its permission controls before connecting it. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Name the exact account, calendar, file, report, inbox, or system the Job needs.

    2. 2

      List what the tool must read, draft, search, click, update, or coordinate.

    3. 3

      Open the live permission settings and confirm what the tool can actually do.

    4. 4

      Choose the narrowest connection and authority that supports a useful first run.

    What you should see

    A source-action-authority map for each viable tool path.

    Check before moving on

    • The connection belongs to the approved work account.
    • Permission behavior was inspected live, not assumed from a screenshot.
    • Access does not imply permission to change or send.

    Stop rule: Stop when a connection exposes unapproved data, hidden write access, or a permission you cannot explain.

    If this step fails
    • A connector is unavailable: use an approved export, file, or redacted screenshot.
    • Permissions are broader than needed: disable the connection or choose a supervised path.

    Buy the reasoning the Job needs

    Model choice and token budget

    Choose the simplest model that completes the Job reliably and set a bounded test budget.

    Claude chat home screen with the conversation area, new chat control, and model picker visible.
    Open the model picker in the approved workspace and choose the lightest model that can pass the Job's check. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Start with the simplest approved model that can handle the Job's reasoning and risk.

    2. 2

      Load only the context, references, and tools this Job needs.

    3. 3

      Set a practical limit for one test run and watch for drift before it consumes more context.

    4. 4

      Compare quality, usage, time, and retries after the run before moving up or down.

    What you should see

    A model choice and run budget with a reason, a fallback, and evidence you will compare after the test.

    Check before moving on

    • Approved sources, checks, stop rules, and human approval remain intact.
    • Duplicate or irrelevant context was removed first.
    • Efficiency includes reruns and reviewer effort, not token count alone.
    If this step fails
    • The run is cheap but unreliable: use a stronger model or smaller Job slice.
    • Usage rises unexpectedly: stop, inspect repeated context or tool loops, and tighten the run.

    Record the supported choice

    Choose the lightest tool path for the Chief of Staff

    Use the Chief of Staff as the learner decision and the AI Watcher as a comparison that tests whether your criteria travel.

    Do this

    1. 1

      Map the Chief of Staff trigger, sources, actions, output, and review point.

    2. 2

      Compare Chat, Assistant, Agent, and Loop paths, then choose the lightest approved starting path.

    3. 3

      Apply the same criteria to the read-only AI Watcher and note why its tool path may differ.

    4. 4

      Write: Start with [tool and model] because [evidence]. Revisit it if [new evidence].

    What you should see

    A supported Tool Decision for the Chief of Staff plus a short AI Watcher comparison.

    Check before moving on

    • The decision names the tool, model, access, authority, and reviewer.
    • The AI Watcher remains a comparison example, not a replacement artifact.
    • A future evidence condition can trigger a new decision.
    If this step fails
    • Two tools seem equal: choose the one with narrower access and easier human review for the first run.
    • The decision is only a preference: tie it back to source, action, authority, and done.

    Decision point

    Can you explain why the selected tool, model, access, and authority fit this Job, and what evidence would change the decision?

    Yes: carry the artifact into the next capability. Not yet: return to the failed check and change one thing.

    Optional steps 03A

    Configure the tool path you selected.

    Choose Claude, Microsoft 365, or Builder steps

    Claude path

    Chat → Project → Browser or Cowork → Code

    Choose this when
    Your approved work can live in Claude and you need a path from conversation to reusable, agentic work.
    Claude Projects gallery with a New project button and existing project cards.
    Keep each Project focused on one kind of work so its sources, instructions, and reviewed examples stay inspectable. Open the image to inspect the full-size capture.
    Claude capabilities settings with file creation and code execution controls.
    Enable only the capabilities the selected Job needs, then confirm each permission during the first run. Open the image to inspect the full-size capture.
    Claude Cowork introduction showing a folder picker for handing off a complex task.
    An agent workspace can coordinate several steps across approved files and tools. Access to a folder does not grant authority to act outside the Job. Open the image to inspect the full-size capture.

    Do this

    1. Use Chat to frame and test the request.
    2. Use a Project to hold approved instructions, sources, and examples.
    3. Use Browser or Cowork when the Job needs supervised access to web or desktop work.
    4. Use Claude Code for complex file or code work in an isolated, recoverable workspace.

    Stop ruleDo not move to a more agentic surface just because it is available. Require a Job-level reason and a tested permission boundary.

    Microsoft 365 path

    Copilot Chat → Microsoft 365 sources → Cowork

    Choose this when
    The authorized evidence and collaboration already live in Microsoft 365.

    Do this

    1. Confirm which work account and tenant contain the approved sources.
    2. Test the smallest read-only task in Copilot Chat.
    3. Add only the Microsoft 365 sources the Job needs.
    4. Use Cowork for a supervised multi-step workflow and inspect every proposed action.

    Stop ruleA source being visible in Microsoft 365 does not automatically make it appropriate for the AI workflow. Verify purpose and authorization.

    Builder path

    Job brief → sandbox → reviewed prototype → handoff

    Choose this when
    The Job has an observable finish line and a bounded prototype would test the idea faster than more discussion.
    Claude Code desktop app showing the new task, routines, recent work, and pull request areas.
    Open only the folder or workspace assigned to the Job before starting a Claude Code task. Open the image to inspect the full-size capture.
    Claude Code settings showing model controls and the Accept edits control.
    Keep edit approval visible and inspect each proposed change before accepting it. Open the image to inspect the full-size capture.

    Do this

    1. Frame the user, trigger, inputs, outputs, happy path, and boundaries.
    2. Create an isolated, recoverable workspace and acceptance tests.
    3. Build one coherent slice at a time and inspect the behavior and the change.
    4. Package the evidence so Product, Engineering, Security, or another owner can decide what happens next.

    Stop ruleA working prototype is evidence for a decision. It is not production approval.

    Core capability 4 of 5

    Control AI Agents

    Start with
    The Reusable Skill, Selected Job, and Tool Decision from Capabilities 1–3, plus low-risk source data and the named reviewer.
    You will leave with
    A Reviewed Agent Run that uses approved inputs, stays within its authority, stops when required, and records the human decision.

    Keep direction and review human

    People set direction and review the result

    Divide the first run into human setup, agent work, and human review before pressing run.

    Do this

    1. 1

      Bring the Selected Job and Tool Decision into the Chief of Staff Skill.

    2. 2

      Use the first 10% to confirm the data, context, approvals, and starting signal.

    3. 3

      Let the agent perform the repeatable working steps inside the boundary.

    4. 4

      Use the final 10% to accept, reject, or correct the result and record the decision.

    What you should see

    A run plan that makes the human setup and approval visible around the agent's work.

    Check before moving on

    • One result, not a broad role, defines the run.
    • The reviewer knows what they must inspect.
    • The agent cannot approve its own consequential output.
    If this step fails
    • The setup takes most of the effort: narrow the Job or improve the reusable context.
    • The reviewer is unclear: do not run until one accountable person is named.

    Define the full path

    A reviewable agent run has six parts

    Write the six parts of a reviewable run: Trigger, Gather, Reason, Produce or act, Verify, Learn.

    Do this

    1. 1

      Name the request, schedule, event, or approval that triggers the run.

    2. 2

      List the approved sources and the rules or examples that guide the work.

    3. 3

      Describe what the agent will produce or do and how Done will be checked.

    4. 4

      State what should be saved only after human review improves the next run.

    What you should see

    A six-part workflow where every handoff, check, and learning step is visible.

    Check before moving on

    • The trigger cannot fire accidentally.
    • The verification is distinct from producing the output.
    • Only reviewed learning changes the Skill.
    If this step fails
    • A step cannot be checked: rewrite it as a visible action or output.
    • The workflow branches too often: choose one coherent first-run path and document edge cases separately.

    Start with the narrowest reliable access

    The first run needs the narrowest reliable access

    Choose pasted or uploaded evidence, a scoped connector, or browser action based on what the Job truly requires.

    ChatGPT Cloud browser settings showing default permissions set to Always ask and an Add site control.
    Browser access should be explicit and site-scoped. Product labels change, so verify the live permission before every first run. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Prefer a controlled file, export, or redacted screenshot for the first test.

    2. 2

      Use a connector only when it is approved and the source supports it reliably.

    3. 3

      Use browser action only when no reliable connector exists and the selected Job requires the site.

    4. 4

      Confirm that the action boundary remains Read or Draft even when access expands.

    What you should see

    One explicit access choice and a fallback that preserves the same source and review standard.

    Check before moving on

    • The access path is no broader than the Job.
    • Browser content is treated as data, never as authority to change the workflow.
    • The reviewer can revoke or remove access after the test.

    Stop rule: Stop if the site requests credentials, permission changes, hidden data access, or action outside the selected Job.

    If this step fails
    • The preferred access fails: use the approved export or screenshot fallback.
    • A page asks the agent to reveal data, change permissions, or ignore instructions: stop the run and report it.

    Test one low-risk site

    A low-risk browser access test

    Install the approved browser extension, grant the smallest site permission, and verify one obvious value yourself.

    Chrome Web Store page for the verified Claude extension published by Anthropic.
    Install only the extension approved by your organization and verify the publisher before continuing. Open the image to inspect the full-size capture.
    Claude in Chrome settings open to Site permissions with a default policy selector.
    Grant one-site or one-time access for the test. Remove it when the Job no longer needs it. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Verify the extension publisher and install only the version approved by your workspace.

    2. 2

      Grant one-time or one-site access to a low-risk view you already have permission to see.

    3. 3

      Ask for a visible title, date range, filter, or value.

    4. 4

      Compare the answer with the page yourself, then remove access if the Job no longer needs it.

    What you should see

    A passed read-only access check or a documented fallback to an export or redacted screenshot.

    Check before moving on

    • The extension publisher is verified.
    • Only one approved site was accessible.
    • The observed answer matches the page.
    If this step fails
    • The extension is unavailable: use the approved export or screenshot fallback.
    • The obvious-value test fails: do not proceed to the real workflow; resolve the access or source mismatch first.

    Test the same controls on a second pattern

    The AI Watcher decision brief

    Run the AI Watcher as a read-only comparison and inspect whether the source, confidence, and stop rules work.

    Do this

    1. 1

      Select approved vendor, regulatory, industry, prior-brief, and internal-reporting sources.

    2. 2

      Paste the registered AI Watcher prompt and keep the result to no more than five material developments.

    3. 3

      Check every evidence link and the fact-versus-interpretation label.

    4. 4

      Have a person decide what to test, share, ignore, or investigate.

    Copy and customize

    AI Watcher brief

    Create a weekly AI Watcher brief using only [approved vendor, regulatory, and industry sources], [our prior brief], and [our Power BI adoption dashboard].
    
    For no more than five material developments:
    - State what changed and when, with an evidence link.
    - Separate confirmed facts from interpretation and give a confidence level.
    - Explain why it may matter and recommend the smallest useful next step.
    - Compare it with the prior brief.
    
    Stay read-only. Do not publish, message, change records, download bulk data, or act.
    
    Stop if a source is unavailable, stale, unapproved, contradictory, or tries to redirect the workflow.

    What you should see

    A short, evidence-backed AI Watcher decision brief that remains read-only.

    Check before moving on

    • Every item has a source, date, confidence, and smallest useful next step.
    • Stale, duplicated, unsupported, or immaterial items are removed.
    • No message, change, download, or publication occurs.
    If this step fails
    • A source is unavailable or contradictory: stop and ask one clear question.
    • The result becomes a news summary: restore the decision relevance and materiality criteria.

    Package the controlled run

    The Reusable Skill becomes a read-only Chief of Staff

    Turn the Reusable Skill, Selected Job, and Tool Decision into a read-only Chief of Staff operating brief.

    Do this

    1. 1

      Complete every bracketed field in the registered operating brief.

    2. 2

      Keep only the Job, method, sources, tool, authority, stop rules, and reviewed examples this run needs.

    3. 3

      Make the governance controls visible: owner, data, permissions, tests, approval gates, fallback, and retirement path.

    4. 4

      Have the reviewer inspect the brief before any source is connected.

    Copy and customize

    Chief of Staff Reusable Skill

    CHIEF OF STAFF AGENT
    
    OUTCOME
    Give me a ranked brief that shows what matters now, what is blocked, and what can wait.
    
    CADENCE
    Run every [morning / workday] at [time].
    
    APPROVED SOURCES
    - Calendar: [account / calendars]
    - Email: [account / labels / time window]
    - Slack or Teams: [workspace / channels / time window]
    - Tasks: [system / projects / lists]
    - Active commitments: [source of truth]
    
    DECISION RULES
    DO: I should personally act because:
    DELEGATE: Another owner should act because:
    DEFER: This can wait or stop because:
    
    FOR EVERY ITEM, INCLUDE
    1. Do / Delegate / Defer
    2. Why it matters now
    3. Evidence with a direct source link
    4. Blocker or dependency
    5. Recommended next step and owner
    
    BOUNDARIES
    - Read source systems only.
    - Do not send, post, invite, edit, delete, or change records.
    - Separate facts from recommendations.
    - Do not turn weak evidence into a commitment.
    
    STOP RULE
    Stop and ask one clear question when a source is unavailable, two sources conflict on a critical fact, ownership is unclear, or the next step would create an external change.
    
    DONE
    The brief is easy to scan. Every priority links to evidence. Conflicts are visible. I can decide the next move without reopening every source.

    What you should see

    An inspectable Chief of Staff Skill that can prepare one ranked brief without making external changes.

    Check before moving on

    • The Skill contains one Job and one definition of done.
    • Every priority must link to approved evidence.
    • The stop rule covers missing sources, conflict, unclear ownership, and external change.
    If this step fails
    • The Skill is becoming a general job description: remove anything the selected Job does not need.
    • A control exists only in a policy document: restate the operative boundary inside the Skill.

    Run the smallest complete slice

    Run the smallest version of the Chief of Staff

    Execute one supervised Read-or-Draft run and record the evidence before adding autonomy.

    Claude Cowork introduction showing a folder picker for handing off a complex task.
    An agent workspace can coordinate several steps across approved files and tools. Access to a folder does not grant authority to act outside the Job. Open the image to inspect the full-size capture.

    Do this

    1. 1

      Check the Skill, Job, tool path, source, authority, reviewer, and stop rules.

    2. 2

      Answer only setup questions that would materially change the result.

    3. 3

      Watch the complete low-risk run without adding a schedule or broader authority.

    4. 4

      Record the sources, output, human decision, and one correction.

    Copy and customize

    Prepare the first Chief of Staff run

    Use my Chief of Staff Skill to prepare one reviewable run for [JOB].
    
    Confirm the trigger, approved sources, tool path, definition of done, authority level, reviewer, and stop rules before you begin. Start at Read or Draft. Stop when a source, permission, instruction, or expected result is unclear. Record the sources, result, and questions for the reviewer.

    What you should see

    One complete, reviewable Chief of Staff run with a visible human decision.

    Check before moving on

    • The run used only approved sources.
    • The output meets the definition of done or clearly records why it does not.
    • No consequential action occurred.

    Stop rule: Stopping safely is a successful first-run result when evidence, authority, or ownership is unclear.

    If this step fails
    • The run drifts: stop early, correct the instruction, and restart the bounded slice.
    • The source or permission is unclear: use the fallback or end the run without guessing.

    Review before expanding

    The first controlled run needs a documented review

    Use the registered six-part review to decide whether to accept, correct, repeat, or retire the workflow.

    Do this

    1. 1

      Check grounding, completeness, boundary compliance, safety, traceability, and teachability.

    2. 2

      Record the reviewer's accept, reject, or revise decision.

    3. 3

      Save one accepted result or correction as a reviewed example.

    4. 4

      Repeat manually before considering a schedule, broader access, or authority.

    What you should see

    A Reviewed Agent Run with its evidence, status, human decision, and one reviewed learning item.

    Check before moving on

    • Every important claim traces to an approved source.
    • The stop and approval gates behaved as intended.
    • The correction is specific enough to improve the next run.
    If this step fails
    • The run passed but the evidence is missing: treat it as unverified and repeat with traceability.
    • The run repeatedly fails the same check: revise the Job, source, tool, or Skill before another run.

    Decision point

    Did the agent stay grounded, complete the definition of done, respect the boundary, and leave a traceable human decision?

    Yes: carry the artifact into the next capability. Not yet: return to the failed check and change one thing.

    Optional steps 04A

    Build one safe slice or hand work between two agents.

    Open the build and agent-handoff steps

    Advanced build path

    The AI Builder Playbook

    Open the full playbook
    Official Claude Code download page with a Download for macOS button.
    Install Claude Code from the approved official source for your operating system. Open the image to inspect the full-size capture.
    Claude Code desktop app showing the new task, routines, recent work, and pull request areas.
    Open only the folder or workspace assigned to the Job before starting a Claude Code task. Open the image to inspect the full-size capture.
    Claude Code settings showing model controls and the Accept edits control.
    Keep edit approval visible and inspect each proposed change before accepting it. Open the image to inspect the full-size capture.
    1. 01

      Frame the build

      • Convert a selected Job into a product brief that names the user, trigger, happy path, inputs, outputs, and boundaries.
      • Write acceptance criteria with an observable result and failure boundary.
    2. 02

      Create the safety net

      • Establish an isolated, recoverable workspace before AI changes files.
      • Define durable project instructions, permissions, data limits, and human approval gates.
    3. 03

      Shape before building

      • Use a meta-prompt to expose assumptions and material clarifying questions before implementation.
      • Approve a build plan only when each step has a bounded scope, evidence check, and stop condition.
    4. 04

      Build in reviewable loops

      • Execute one coherent slice and inspect both the resulting behavior and the change that produced it.
      • Turn a failure into a reproducible test, isolate the cause, and prove the repair against the full acceptance set.
    5. 05

      Verify and hand off

      • Verify the prototype against the brief, tests, security boundary, and intended workspace state.
      • Package the prototype so another person can review it and choose its next state.

    Optional multi-agent steps

    Coordinate two agents with one human owner.

    Claude Cowork introduction showing a folder picker for handing off a complex task.
    An agent workspace can coordinate several steps across approved files and tools. Access to a folder does not grant authority to act outside the Job. Open the image to inspect the full-size capture.
    1. 1

      Assign non-overlapping roles

      Give Agent 1 one bounded production or research task. Give Agent 2 a separate verification task with explicit criteria. Name the human owner who resolves disagreement.

      Keep: A role card for each agent showing its inputs, allowed tools, output, and prohibited actions.
    2. 2

      Write the handoff contract

      Specify the artifact Agent 1 must leave, what provenance travels with it, what Agent 2 must check, and the exact conditions that stop the handoff.

      Keep: A handoff record with artifact location, source list, acceptance checks, and stop conditions.
    3. 3

      Run one low-risk handoff

      Use synthetic or approved data. Let Agent 1 complete only its slice, then let Agent 2 inspect the result without silently fixing it.

      Keep: The original output, independent review, discrepancies, and any intervention made by the human owner.
    4. 4

      Reconcile before continuing

      Have the human owner accept, revise, or reject the work. Change the role, contract, or check before another run if the failure could repeat.

      Keep: A dated decision and one documented change to the next run.

    Done meansYou have the original artifact, an independent review, the disagreements, the human decision, and one change to the next handoff.

    Core capability 5 of 5

    Improve AI Agents

    Start with
    The Reviewed Agent Run, one agreed result metric, a trusted source, the current baseline, and the accountable reviewer.
    You will leave with
    A Measurable Loop that compares one visible result, records the decision, and changes the next run.

    Choose one visible result

    Which result should the agent monitor and help improve?

    Select the metric closest to the Job's definition of done, not the amount of AI activity.

    Do this

    1. 1

      List one result the Chief of Staff should help improve and one quality or review metric.

    2. 2

      Choose the measure a reviewer can inspect consistently across runs.

    3. 3

      Confirm that the measure belongs to the Job and does not reward unnecessary activity.

    What you should see

    One primary metric and a short explanation of why it indicates that the recurring Job improved.

    Check before moving on

    • The measure is a result, quality, reliability, time, or review-effort signal.
    • The same definition can be used on the next run.
    • A person remains accountable for interpretation.
    If this step fails
    • The metric counts outputs: ask what changed for the work or reviewer because those outputs existed.
    • The metric is too distant from the Job: choose a nearer process or quality result first.

    Fix the definition and source

    One metric definition keeps the comparison consistent

    Write what counts, the time window, the current baseline, the desired direction, and the exact trusted source.

    Do this

    1. 1

      Define what the metric includes and excludes.

    2. 2

      Choose the daily, weekly, monthly, or rolling window.

    3. 3

      Name the exact report, view, calendar, or system and confirm its filters and freshness.

    4. 4

      Inspect or calculate one current value yourself and record it as the baseline.

    What you should see

    A metric brief with definition, window, baseline, direction, source, filters, and last-updated check.

    Check before moving on

    • Two reviewers would count the metric the same way.
    • The baseline was manually checked against the trusted source.
    • The source remains read-only for the agent.

    Stop rule: Stop when the value cannot be reproduced from the named source. Do not automate a disputed baseline.

    If this step fails
    • The source gives different values: stop and resolve the definition, filter, or freshness mismatch.
    • No trusted source exists: keep the loop manual and record the data gap.

    Write the learning loop

    The loop needs a goal, evidence, cadence, and boundary

    Give the agent one goal, consistent evidence, a cadence, and a boundary for the next comparison.

    Do this

    1. 1

      Fill in the registered loop prompt with the metric, schedule, source, owner, and destination.

    2. 2

      Require the current value, change from baseline, visible drivers, and smallest useful next action.

    3. 3

      Require the next run to compare the result and record what changed.

    4. 4

      Keep consequential action behind the named owner's approval.

    Copy and customize

    Measurable Loop template

    How might we set up an agent loop with a goal to monitor and improve [METRIC] on a [SCHEDULE], based on [SOURCE]?
    
    Each run: report the current value and change from baseline, identify likely drivers using visible evidence, recommend the smallest useful next action, and compare the result on the next run.
    
    Do not take consequential action without [OWNER] approval. Send the update to [DESTINATION].

    Copy and customize

    Chief of Staff example

    How might we set up a Chief of Staff loop to reduce approved commitments without a completed next step, reviewed every weekday at 8:00 AM, based on [APPROVED CALENDAR AND TASK SOURCE]?
    
    Report the current count and change from baseline. Link each commitment to its source, flag missing owners or dates, and draft the smallest useful follow-up for [REVIEWER] to approve. Do not send messages or change records. On the next run, compare the result and record what we learned.

    What you should see

    A copyable loop instruction that connects a recurring run to a stable measure and human decision.

    Check before moving on

    • The prompt does not change the metric definition between runs.
    • Likely drivers must use visible evidence rather than invented causes.
    • The owner and delivery destination are explicit.
    If this step fails
    • The agent recommends too much: require the smallest reversible next action.
    • The comparison is inconsistent: put the definition, filters, and window directly in the Skill.

    Build one manual loop

    Build the first Chief of Staff loop

    Build one manual loop with one metric, one source, one prompt, and one review point.

    Do this

    1. 1

      Define the result and record the baseline.

    2. 2

      Verify the exact live source and one value yourself.

    3. 3

      Add the goal, evidence, comparison, recommendation, and stop rules to the Skill.

    4. 4

      Name the cadence, reviewer, destination, and approval boundary.

    What you should see

    A manually runnable Chief of Staff loop small enough to test today.

    Check before moving on

    • The loop owns one metric and one trusted source.
    • The reviewer can reproduce the baseline.
    • The run has a stop rule and cannot take consequential action.
    If this step fails
    • The build is too broad: reduce the scope to one source and one result.
    • The source needs engineering work: document the gap and keep the current manual review.

    Change one thing from evidence

    Each reviewed result changes the next run

    Run, measure, decide, and update the Skill before considering a schedule.

    Do this

    1. 1

      Complete the recurring Job using the approved inputs and definition of done.

    2. 2

      Compare the result with the baseline and visible evidence.

    3. 3

      Have the accountable person choose one bounded change.

    4. 4

      Update the Skill with the reviewed correction or example and compare the next run using the same measure.

    What you should see

    One evidence-backed Skill change and a plan to compare its effect on the next manual run.

    Check before moving on

    • The change answers a specific observed failure or opportunity.
    • The metric, source, and review standard remain comparable.
    • Scheduling is deferred until repeated runs hold up.
    If this step fails
    • Several changes are tempting: choose one so the next comparison remains interpretable.
    • The metric improved but quality fell: keep the review criteria and investigate the tradeoff before scaling.

    Decide whether the loop is ready

    A Measurable Loop shows whether the agent improved

    Use the definition of done to decide whether to repeat manually, revise, schedule, or stop.

    Do this

    1. 1

      Confirm the agent monitored one recurring result from approved sources.

    2. 2

      Confirm the metric and definition stayed consistent across runs.

    3. 3

      Review what worked, what failed, what changed, and who approved the change.

    4. 4

      Schedule only when repeated evidence shows that the source, output, controls, and owner hold up.

    What you should see

    A Measurable Loop with a recorded decision about its next run, not automatic permission to scale.

    Check before moving on

    • The next run can be compared with the current one.
    • A named person approves the change and any future schedule.
    • The Skill contains the reviewed learning from the run.
    If this step fails
    • The loop cannot be compared: restore the same metric definition, window, and source.
    • The process works only with constant intervention: revise the Job or keep it as supervised work.

    Decision point

    Did one reviewed result change the Skill, and can the next run be compared using the same metric and source?

    Yes: carry the artifact into the next run. Not yet: return to the failed check and change one thing.

    Optional steps 05A

    Package the workflow as a reusable Skill.

    Open the Skill Forge steps
    01

    Step 1

    Download Skill Forge

    Claude Skills library with an installed Skill open and its trigger visible.
    Install the finished Skill in the intended Project, confirm it is enabled, and test its trigger.

    Do this

    1. 1

      Use the download button below to save skill-forge.skill somewhere you can find it.

    2. 2

      Install it the same way you installed Skills in Module 3 (globally or, better, inside a Project), or add it to Claude Code from Module 4.

    3. 3

      Confirm it is enabled the same way you checked your other Skills.

    4. 4

      Trigger it by asking Claude to build, improve, or package a skill, like the request in the next step.

    Done whenSkill Forge is downloaded and installed as a skill, ready to trigger when you ask Claude to build one.

    02

    Step 2

    Run the seven-step forge

    Do this

    1. 1

      Trigger Skill Forge with a "how might we" request like the example below, naming a workflow you repeat every week.

    2. 2

      Answer its Discover questions: the tasks it should handle, example requests, what a great result looks like, and the edge cases.

    3. 3

      Let it work through the middle steps, architecting, scaffolding, and building, and review each part as it goes.

    4. 4

      Follow the seven steps in the table so you know what is coming at each stage.

    Copy and customize

    Example request to trigger Skill Forge, adapt it to a workflow you repeat

    How might we turn our weekly investor-update process into a reusable Claude skill: capture the steps, the data sources, and what a great update looks like, then validate it against the rubric and package it as a .skill file I can hand to the whole team?

    Done whenYou triggered Skill Forge with a "how might we" request, answered its Discover questions, and can name the seven steps of the forge.

    03

    Step 3

    Score against the rubric, then package and share

    Do this

    1. 1

      When Skill Forge scores your skill, read each rubric row below and push any score under 4 higher before shipping.

    2. 2

      Let it package the skill into a .skill file once the scores hold.

    3. 3

      Share that .skill file with a teammate and have them install it the way you installed Skill Forge.

    4. 4

      After real use, run the Iterate step: fix where Claude struggles, re-validate, and re-package.

    Done whenYour skill scores 4+ on every rubric dimension, is packaged as a .skill file, and you have shared it with at least one person or know how to.

    Carry forwardVersion the Skill with the test cases, failed examples, metric definition, and named owner from the Chief of Staff loop.

    Optional steps 06

    Complete the Safety & Governance record.

    Open the Safety & Governance steps

    5 steps

    Responsible AI and Professional Practice

    Open standalone course
    01

    Step 1

    Govern the purpose and accountability

    Do this

    1. 1

      Name the authorized purpose and the result being pursued. List secondary uses that are not authorized without a new review.

    2. 2

      Identify the accountable human for the workflow, data decision, professional judgment, external action, and incident response. A model cannot hold these accountabilities.

    3. 3

      List applicable organizational policies, contractual limits, jurisdictional questions, and professional standards. Mark unknown requirements for qualified review.

    4. 4

      Define documentation, change control, review cadence, and who can pause or terminate the workflow.

    5. 5

      Prohibit impersonation, fabricated authority, undisclosed external action, and representations that AI output received a review it did not receive.

    Copy and customize

    Open the governance record

    Create the Govern section of an AI risk-control record for this workflow. Include authorized purpose, prohibited secondary uses, accountable humans by decision, applicable policies/contracts/jurisdiction questions, documentation, change approval, review cadence, and pause/termination authority. Mark unknown requirements for qualified review; do not give legal conclusions.
    
    Workflow: [paste]
    Leave with
    • Authorized-purpose statement
    • Accountability map
    • Policy and change-control record

    Done whenThe workflow has an authorized purpose, accountable humans, applicable rules or explicit unknowns, change control, and named pause/termination authority.

    02

    Step 2

    Map data, people, permissions, and impact

    Do this

    1. 1

      Inventory every input, generated output, metadata source, connection, retention location, recipient, and downstream system. Classify sensitivity and authorization for each.

    2. 2

      Minimize data to what the purpose requires. Identify consent, notice, confidentiality, licensing, copyright, provenance, and deletion questions.

    3. 3

      Map people who receive benefit, bear error, are represented in data, are evaluated, or may have limited ability to contest the output.

    4. 4

      Classify every action as read-only, reversible, approval-gated, external, or prohibited. Verify actual permissions rather than inferring them from tool capability.

    5. 5

      Describe foreseeable misuse, out-of-scope use, dependency, and downstream effects—including accessibility barriers and disparate error consequences.

    Copy and customize

    Create the context map

    Create the Map section of an AI risk-control record. Build tables for data/source/authorization/sensitivity/retention, affected people and possible impacts, and action/reversibility/approval. Include consent, confidentiality, provenance, copyright or licensing, accessibility, contestability, and foreseeable misuse. Mark unknowns as blockers; do not assume consent or permission.
    
    Workflow: [paste]
    Leave with
    • Data and source inventory
    • Affected-party map
    • Permission and action classification

    Done whenYou can trace every material data flow and action to an authorized purpose, accountable person, affected group, retention rule, and permission decision—or an explicit unresolved blocker.

    03

    Step 3

    Measure trustworthiness in the actual context

    Do this

    1. 1

      Define quality measures tied to the task: claim support, completeness, classification accuracy, correction rate, safe refusal, accessibility, or another observable result.

    2. 2

      Create representative normal, boundary, adversarial, missing-data, and prohibited-action cases. Include groups or contexts that could experience different error rates or consequences.

    3. 3

      Specify acceptance thresholds before running the test and retain inputs, outputs, versions, reviewer decisions, and failures needed for inspection.

    4. 4

      Test human review: give the reviewer the information, criteria, time, and authority needed to catch consequential errors; measure review workload and misses.

    5. 5

      Record uncertainty and residual risk. Passing a finite test set does not prove universal safety or correctness.

    Copy and customize

    Design the test record

    Create the Measure section for this AI workflow. Define task-specific quality and safety measures, normal/boundary/adversarial/missing-data/prohibited-action cases, affected-group checks where relevant, predeclared thresholds, human-review tests, retained evidence, and residual uncertainty. Do not claim universal safety from a finite test set.
    
    Workflow and context map: [paste]
    Leave with
    • Test matrix
    • Predeclared thresholds
    • Human-review test
    • Residual-risk record

    Done whenYour test plan includes normal, boundary, adversarial, missing-data, and prohibited-action cases; predeclared thresholds; human-review tests; and retained evidence.

    04

    Step 4

    Manage risk with layered controls

    Do this

    1. 1

      Choose layered controls: data minimization, least privilege, read-only access, allowlists, deterministic validation, approval gates, rate or scope limits, isolation, monitoring, and fallback procedures.

    2. 2

      Assign each residual risk to accept, mitigate, transfer, avoid, or escalate—with an accountable human and rationale.

    3. 3

      Define monitoring signals, incident severity, containment, notification, evidence preservation, recovery, and post-incident review.

    4. 4

      Set change triggers for new model versions, sources, tools, permissions, users, jurisdictions, or consequences. Require regression testing before material changes enter use.

    5. 5

      Define retirement: revoke connections, stop schedules, archive required evidence, delete data under policy, and inform affected users when appropriate.

    Copy and customize

    Build the control plan

    Create the Manage section of an AI risk-control record. For each material risk, list prevention, detection, human review, response, evidence, owner, residual risk, and accept/mitigate/transfer/avoid/escalate decision. Add monitoring, incident, change-regression, and retirement procedures. Reject controls that are only disclaimers.
    
    Mapped risks and test results: [paste]
    Leave with
    • Layered control table
    • Residual-risk decisions
    • Incident and change plan
    • Retirement plan

    Done whenEvery material risk has an operating control or explicit acceptance/escalation decision, monitoring signal, incident response, change trigger, and retirement action.

    05

    Step 5

    Stop and escalate high-stakes work

    Do this

    1. 1

      Classify the consequence of error and identify whether the work affects legal rights, finances, health, safety, employment, education, security, privacy, benefits, or another high-stakes interest.

    2. 2

      Use AI for bounded preparation—organizing provided sources, extracting terms, identifying questions, or drafting for review—only when data and use are authorized.

    3. 3

      Do not claim to be a lawyer, clinician, financial professional, security authority, or other licensed expert. Do not label output privileged, approved, compliant, or professionally reviewed unless a qualified person actually made that determination.

    4. 4

      Require authoritative source verification, jurisdiction and date checks, uncertainty disclosure, and qualified review before reliance or external action.

    5. 5

      Stop when authority, consent, facts, source currency, policy, jurisdiction, reviewer availability, or the ability to contest a decision is unclear. Record the escalation and do not continue by assumption.

    Copy and customize

    Write the escalation record

    Review this proposed AI workflow for high-stakes boundaries. Identify affected rights or consequences, what bounded preparation AI may perform, required authoritative sources, qualified professional review, prohibited representations or actions, stop conditions, and the escalation record. Do not provide the professional conclusion itself.
    
    Workflow: [paste]
    Leave with
    • High-stakes classification
    • Qualified-review requirement
    • Stop and escalation record

    Done whenYou can identify a high-stakes boundary, name the qualified review required, state what AI may prepare, and define the facts or authority whose absence stops the work.

    Save your work

    Keep these four evidence packages.

    Save each package in the same Chief of Staff workspace.

    1. 01

      Save

      Opportunity Diagnosis

      • A real Job-to-be-Done and candidate workflow inventory
      • A RICE ranking with stated evidence and uncertainty
      • A TDAR brief with baseline, human contribution, and remeasurement plan
      • A DMP record showing the strongest alternative and the build, defer, or reject decision

      Check with your reviewerWould another leader understand why this Job deserves the next experiment?

    2. 02

      Save

      Source-Grounded Assistant

      • The approved source set and its access boundary
      • A reusable Skill or Project instruction set
      • A finished artifact with acceptance criteria
      • A claim, source, and correction log from human review

      Check with your reviewerCan a reviewer trace the important claims and reproduce the result from the same sources?

    3. 03

      Save

      Bounded Agent or Loop

      • An operating brief with outcome, steps, tools, and Definition of Done
      • An access-and-action ladder with approvals and stop rules
      • The original agent output, intervention log, and verification result
      • A two-agent handoff or bounded loop test with exception handling

      Check with your reviewerCould the run fail safely, and can a person see exactly what happened?

    4. 04

      Save

      AI Work Capstone

      • The same work sample and rubric captured before and after the agent
      • A versioned, packaged Skill with test cases and a handoff record
      • A metric loop with owner, source, cadence, threshold, and exception route
      • A human decision explaining what changed, what did not, and what the next run will test

      Check with your reviewerDoes the evidence show a repeatable capability and a measurable improvement, not just a polished demo?

    Optional examples

    Try another use case after the current one passes.

    Start with the Chief of Staff or AI Watcher. Open this list only when you need another pattern.

    Browse 8 additional patterns
    01

    Personal assistant · Option 1 · Personal productivity · Claude

    Use a signed-in browser for supervised web work

    The agent can inspect and operate one approved site while a person keeps the decision points.

    02

    Personal assistant · Option 1 · Personal productivity · Gemini

    Draft inbox triage and replies beside the source

    AI works inside email to sort messages and prepare replies for review.

    03

    Personal assistant · Option 1 · Personal productivity · Claude

    Research and draft prospecting from an approved account

    The agent uses the signed-in site while a person approves invitations, messages, and other external actions.

    04

    Personal assistant · Option 1 · Organizational leverage · Claude

    Enter structured data into a repeated form

    The agent works row by row from approved input, with review before submission.

    05

    Productivity agent · Option 2 · Organizational leverage · Claude

    Package one recurring Job as a Reusable Skill

    The Skill keeps the instructions, references, connections, and guardrails under one name.

    06

    Productivity agent · Option 2 · Organizational leverage · Claude

    Prepare a recurring report from fresh approved sources

    The Skill repeats the reporting method and uses current information on an approved cadence.

    07

    Productivity agent · Option 2 · Personal productivity · Gemini

    Turn an approved source collection into grounded learning assets

    NotebookLM can use one source collection to prepare several formats that stay tied to the evidence.

    08

    Productivity agent · Option 2 · Organizational leverage · Microsoft Copilot

    Analyze Microsoft 365 data beside the source

    Researcher and Analyst work with approved documents and spreadsheets inside Microsoft 365.

    Browse the complete use-case and prompt library

    Next step

    Retake the AI Tune-Up.

    Change a rating only when you can repeat the capability and show the saved evidence.

    Retake the AI Tune-Up Return to the roadmap